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January 22, 2022 4 min read

Personal alarms give users the freedom to live independently in their own home, safe in the knowledge that if there is an accident or they have a fall, they can get help quickly. However, there are several myths surrounding personal alarms which have left many questioning how they work and how effective they are.

To help put the rumours to rest, we’ve addressed some of the most common misconceptions around personal alarms to enable potential users, and their loved ones, to understand more about their benefits.

1 - My personal alarm won't work while I'm out in the garden.

The personal alarm pendant has been created to give you peace of mind when you’re at home, and this includes when you’re out in the garden. The Keep Track Personal Alarm pendant works off the 4G Mobile Network, the personal alarm has a sensitive microphone to enable a two-way conversation if you need assistance.

If you have pressed the SOS button your personal alarm will send your first 4 contacts a Help me SMS message with a map link of your location, then start dialling your named contacts so they can make sure everything is okay. If the situation is more serious, your contacts can request the emergency services for you.

In fact, a large portion of the calls to your emergency contacts are related to accidents which occur outside the home, therefore it’s important to wear your personal alarm at all times.

2 - Personal alarms are clunky and uncomfortable, and I feel old wearing one!

Personal alarms are designed to be as discreet and comfortable as possible and fit seamlessly in to your daily routine. How you choose to wear your personal alarm is entirely up to you; it can be worn around your neck as a pendant, or on your wrist, like a bracelet. The Keep Track Personal Alarm measures just 66 mm in length and weighs 58 grams so you’ll often forget it’s there! The safe and secure design also means you don’t need to worry about it falling off, it also has an IP67 rating, so it can be worn in the bathroom or while you’re doing the washing up.

There can be stigma surrounding personal alarms, and some people see them as symbol of old age. However, a personal alarm is not there to take away your independence, it’s there to reinforce it and keep you in the comfort of your own home for longer. Keep Track Personal Alarms provide peace of mind and reassurance to people of all ages.

3 - If I press my personal alarm accidently and don’t realise, I’ll end up wasting time and resources

If you press your personal alarm button by accident, all you need to do is press the sos button again to cancel the call, just inform family or friends it was a mistake and that you don’t require any assistance.

Family and friends, my expect to receive a certain number of accidental calls while you’re getting acquainted with the device and how it works, we recommend pressing the button at least once a month to check that the system is working as it should be. When it comes to responding to calls, Keep Track GPS believe it’s always better to be safe than sorry, and will always conduct the necessary checks to ensure you’re safe and well if you press your alarm.

4 - A key safe will leave my home vulnerable to theft.

While some users initially feel uneasy about having a key safe installed outside their home, they are, in fact, extremely safe and secure. By having a key safe installed along with your personal alarm, it means that if the emergency services need to gain access to your home, they won’t have to break in and damage your doorway. What’s more, if one or both of your key holders are on holiday or unavailable, it means that someone else can still provide assistance.

5 – My personal alarm won’t work if I have a power cut.

Keep Track personal alarm is designed to work on the Telstra 4G Mobile network, the battery that can run for up to 48 hours, on power saving mode and so if you experience a power cut at home, you can rest assured that your alarm will continue to function as normal in the short term. 

If your battery runs low before power is restored, A low battery reminder will be sent to your main contact, #1 on the list when your battery gets down to 20% to let them know that your alarm will shortly stop functioning.  

You can also plug your pendent into one of our portable power banks via the usb plug providing plenty of power in case of an extended outage.

When power is restored to your home, we would recommend giving your device a full charge or placing into the docking station which will automatically recharge over time.

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