All product are received and shipped from Perth, Western Australia.
Australian Shipping Rates: Provided by Australia Post
New Zealand orders can generally take up to 8 days for delivery.
We endeavor to ensure we have the correct stock levels to supply our clients at all times, however under certain circumstances out of our control we do not have stock, we will contact you to advise the situation and possible solution.
You are responsible for ensuring you have entered the correct shipping address. If you entered an incorrect shipping address at the checkout, and product is returned to us, a re-delivery charge of $14.05 will apply within Australia.
ORDER TRACKING:When your order is ready for dispatch, you will receive an email containing a tracking number.Simply enter this on the Australia Post website to track the delivery of your package.
SIGNATURE AND DELIVERIES:Deliveries will require a signature. If nobody is home to sign for your package then a collection card will be left notifying you to collect it from your local post office or delivery center. If you do not collect your package within 14 days it will be returned to KeepTrack GPS, a re- delivery fee of $14.05 will be charged to resend within Australia. If you provide an Authority to Leave the goods at your location without a signature, we cannot be held responsible for any theft or loss that may occur as a result.
CHANGING SHIPPING ADDRESS:Please contact us immediately after placing your order to change your address. You can reach us on +61 08 95214325 during our business hours. If the product has been sent we will try our best to redirect however we can not guarantee this.
SHIPPING OVERSEAS: * free express post dose not apply to international delivery's.We Also Ship World Wide, Please contact us for a quote however any applicable international taxes or customs duties are payable by the customer.
If your order is not delivered to you by the postal agent due to an incorrect shipping address or non-collection, or is not claimed by you from your local post office courier center, and is returned to KeepTrack GPS, a re-delivery fee will apply. Please contact us regarding fees for re-delivery. If your package is returned to us as a result of you not accepting your delivery, and you choose not to have them re-delivered, a refund will be provide however we will deduct the cost of shipping back to KeepTrack GPS.
* Please note.